Turn customer feedback into opportunities for revenue growth
Choose the plan that scales with your business and delivers measurable ROI.
BRONZE
$1,060/mo
For small teams looking to understand customer feedback and identify key themes.
SILVER
Talk to sales
For growing teams ready to leverage AI-powered sentiment analysis and contact reasoning.
GOLD
Talk to sales
For data-driven teams with complex customer journeys and cross-platform analytics needs.
CUSTOMS
Talk to sales
For enterprises with large data volumes and custom AI enrichment requirements.
Features for Each Plan
| Plan | Rows per Project | Fields per Project | Creator Seats | Explorer Seats | Viewer Seats | AI Enrichment |
|---|---|---|---|---|---|---|
| BRONZE | 50,000 | 10 | 2 | 5 | Unlimited | eNPS/eCSAT / Emotions |
| SILVER | 100,000 | 20 | 4 | 10 | Unlimited | eNPS/eCSAT / Emotions |
| GOLD | 250,000 | 30 | 6 | 15 | Unlimited | eNPS/eCSAT / Emotions |
| CUSTOMS | Custom | Custom | Custom | Custom | Unlimited | eNPS/eCSAT / Emotions |
Trusted by top-tier teams worldwide
Taking CX from 'feel-good fluff' to hard science and measurable ROI
Frequently Asked Questions
You've got questions? We've got answers.
How quickly can we get started with Kapiche?
What happens to our existing customer experience tools and platforms?
How do you handle data security and compliance?
What kind of ROI should we expect, and how quickly?
Can Kapiche scale as our conversation volume grows?
What if we're already using another analytics or VoC platform?
Do we need a data science team or technical resources to use Kapiche?
Your conversation intelligence toolkit
Everything you need to evaluate, implement, and prove conversation intelligence ROI
Right pricing plan, no guesswork. See the measurable business lift when you move from assumptions to insight.
10 Conversation Intelligence Tools Evaluate your performance gaps and discover the tools driving smarter conversations.
VoC 2.0 Guide: From Talk to Insight Turn everyday conversations into data that drives better business outcomes.
CX Strategy Playbook Align support and experience data to create stronger customer strategies.
Kapiche's Blogs Quantify the tangible business impact of moving from 3% to 100% visibility.
Kapiche's Webinar Evaluate your current performance management gaps and areas for improvement