Our customers do
amazing work with Kapiche.
Get inspired by stories of our customers revolutionizing their VoC program to drive revenue, growth and happy customers.
Trusted by top-tier teams worldwide
Taking CX from 'feel-good fluff' to hard science and measurable ROI
Success stories that speak volumes
From scattered feedback to strategic insights, see how our customers are winning with AI-powered analytics
Superfriend transforms 10,000+ surveys into mental health insights
Australia's leading workplace mental health research organization discovered the insights that matter most were buried in text data they couldn't analyze at scale.
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How Reflections Holidays quantified the financial impact of 1 NPS point
Reflections Holidays used Kapiche to turn years of customer feedback into insights, revealing the dollar value of one NPS point and driving CX-led growth.
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How PEXA Saved 3 Team Members 3 Days a Month with AI-Powered VoC Insights
PEXA cut customer feedback analysis from three days to minutes with Kapiche, transforming scattered survey and support data into clear, actionable insights.
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How Teams win with Kapiche
Explore how businesses like yours are cutting costs, boosting satisfaction,
How RAC WA uses Kapiche to understand members and wow stakeholders
With 1.2M members, RAC used Kapiche to analyze feedback fast, uncover key insights, create better products, and save over 11,800 man-hours in the process.
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How Village Roadshow pinpoint the ROI of events with Kapiche
Village Roadshow reduced analysis time from weeks to minutes with Kapiche, converting customer feedback into measurable ROI and data-driven strategic decisions.
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Why Western Sydney University chose Kapiche to improve student experience & increase retention
WSU deployed Kapiche to break through qualitative analysis barriers, layering student insights with operational data to sharpen targeted interactions across the journey.
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How Kapiche helps Research Square listen to the voice of the customer
Research Square leveraged Kapiche to turn customer feedback into instant insights, eliminating manual coding and increasing their rolling NPS by 22 points.
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Why Schindler chose Kapiche to replace manual coding of NPS surveys
Schindler leveraged Kapiche to replace slow, inconsistent manual analysis with automated insights, pinpointing satisfaction drivers across 400,000 customers in 60+ countries.
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How nib makes better business decisions with Kapiche
nib leveraged Kapiche to complement InMoment, transforming NPS feedback into meaningful insights that reveal what matters most to customers and the business.
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